Monday, September 30, 2013

Receptionist For A Day



My action research project is very time consuming.  I find myself exhausted after just completing one activity.  The last activity I did was last May.  My activity consisted of being a receptionist for a day.  In this activity, I found that you have to be a multi-tasked and very organized individual.  Receptionist, in my opinion is the backbone of the school operations.  They are first in line when greeting visitors. They monitor hallways, answer phones, take messages, arrange mailing packages, set up conference call, set up appointments, counsel students when in trouble, counsel parents when they are angry at students and many many more things.  I was really surprised at the job duties and the informal job duties of a receptionist. My day started out with touring the school before classes.  Mrs. Miller was the receptionist that I monitored for that day.  We checked in the teachers and started to check the mail packages for that day.  Then we moved to answering the phones and checking in parents that had meeting the counselors, teachers and principals.  We also had to do a couple of memos for the school and principals.  From there, it was the occasional answering the phones and monitoring the hallways.  This in itself, was very exhausting for me.  When I think of receptionist, I think of eating donuts, drinking coffee and answering the phones.  After completing this task, I know now that receptionist should not be taken for granted.  They are the backbone of any school and should be given credit to all that they do.